The total population of Yekaterinburg debt owed to suppliers of public services is about 2.5 billion rubles. Therefore, in anticipation of the next heating season, the management companies have to demonstrate in the debt collection inexhaustible imagination. - We have long been convinced that the debt problem is more profitable to decide not to go to court. So working with non-payers we have a number of know-how, - said the manager of one of the managers of companies Ordzhonikidze district Diana Rybakov. - Thus, in the crisis we were the first to be indebted to schedule a six-month installments, with interest written off to them. Another invention - a drawing of a certificate for 10 thousand rubles for the purchase of household appliances among those who regularly contributes utilities. Most often it is senior citizens, and of course they are happy when they fall the lucky ticket. At the same time and fees in general are rising. Today, the biggest defaulter should the company 300 thousand rubles. The court is always the order of 100-150 cases of claims for its most prolific MC debtors (total in the company 45 000 clients). Related statistics and other Criminal Code, having serviced more than 100 apartment buildings. Public utilities have long seen that collect debts through the courts - it is not too rewarding. As a result of a court decision repay the entire amount of the debt once a few - usually affluent customers. With anti-social tenants to take, as a rule, nothing. And examples of evictions still rare. To all, even after a court decision in favor of the defaulter, in fact, can only represent his sincere willingness to repay debt, to pay a symbolic part of it, and then bravely to save the debt further. In addition, as recognized in the management of Housing Authority of Yekaterinburg, turn off gas, electricity or water services to the consumer separately taken in the apartment house is almost impossible for technical reasons. Systems are still designed in such a way that you can close the valve for a riser, or porch at home, but not for individual apartments. Clearly, the neighbors, who regularly pay their bills, immediately indignant. At the same time hardly any of the debtors is prepared to let the public utilities in their private possession. In such circumstances, soul-saving talks on various commissions and promotions are really much more reliable way to collect debts. - Our objective - to have no fear - frankly Ksenia Kuzmina, a spokesman for the Criminal Code of the Kirov region. - Unlike his colleagues, attracting for beating debt collection agencies, we prefer to operate the methods of persuasion: so reliable. Moreover, contrary to popular belief, the majority of defaulters - not marginal types. In fact, most often it is just people who find themselves in difficult life situations: single women with children, the sick, etc. On one occasion, when the family has accumulated a debt of 250 thousand rubles. When we started to investigate, found that a 2-bedroom apartment home to two families with a total of 12 people, and their antisocial can not be called. Then together we managed to find a version of the debt, exchanging two-room apartment in a smaller area. As a result, persons involved in this story we were even grateful. According to the statistics hardcore defaulters in Yekaterinburg, not so much - not more than five percent of the total. As recognized experts of the Criminal Code, commonly curve outstanding debts rushes up twice a year in January (after the next tariff increase) and in late summer, when many people go on vacation and forget to pay the rent. - We are all debtors be divided into three categories: "forgetful", "busy" and "malicious" - said the PR manager of one of the top MC-Isetsky district Irina Anisimova. - With the recent work the hardest. Money they have, but they do not pay for basic reasons: as a rule, they do not like something in the system of payment or fees imposed. With respect to all use a classical scheme: send a few warnings and then go to court. However, as the executive director of asset management companies in Yekaterinburg Oyher Alexander, the practice of punishment in the court shows that returns only a tenth of the total arrears. Thus, of the total debt on judgments of 10 million rubles, one of the MC was in Yekaterinburg to collect only 100 thousand. And several companies of the city, particularly in the area Chkalovsky prefer to use the carrot and stick approach does not reward. It is no accident in the portfolio of orders of some collection agencies the amount of municipal debt is already about 80 percent - over the past six months, it rose by five points. By the way, if the operating companies in the grievance to unscrupulous tenants, the energy suppliers are forced to talk about the debts of the Criminal Code itself, in which education is not always blame the people. The vast majority of residents - 95 percent - regularly pays a fee for the "communal". At the same time the Criminal Code in the whole region pays only 86 percent of the supplied resources. And providers must apply to them the arsenal of methods of debt collection. It should be noted here before the drawing of valuable prizes while it does not reach.
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